Community Resources in Ottawa


Health Links

Coordinating all the services and supports that a person with multiple health conditions requires. For more information, please call the Home and Community Care Patient Information and Referral Line and they will direct your call: 310-2222 (no area code required), call Toll free: +1 (800) 538-0520


City of Ottawa – Essential Health and Social Supports

The Essential Health and Social Supports program is available to people with a low income and limited assets. The program provides financial help for health-related items, such as prescription drugs, eyeglasses, dental care, diabetic supplies, incontinence supplies, bathroom aids, respiratory supplies, and mobility devices.

You must apply for the program and provide financial information. To apply or get more information:
​​​​​​​Call 3-1-1, select your language of choice, press 4 for Social Services, then press 3 to apply


Living Healthy Champlain

Funded by the Champlain Local Health Integration Network, Living Healthy Champlain provides a centralized program in the region to improve coordination of and access to self-management supports, programs and resources for people with chronic conditions, and training for healthcare professionals supporting patients living with chronic conditions. Similar programs are provided throughout Ontario. Call Toll free: + 1 (877) 240-3941.


Elder Abuse Ontario

Information on elder abuse, including legislation and reporting.


Elder Abuse – Ottawa Police Service

The Elder Abuse Section also works in partnership with the Ottawa Police Victim Crisis Unit (VCU) who provide information, crisis counseling and resources to vulnerable persons and victims of elder abuse. Elder Abuse Information Line, call:+1 (613) 236-1222, ext. 2400.


Office of the Public Guardian and Trustee

 The office of the Public Guardian and Trustee delivers a unique and diverse range of services that safeguard the legal, personal and financial interest of certain private individuals and estates. Call: +1 (613) 241-1202 or+1 (800) 891-0506


Dementia Society Ottawa and Renfrew County

+1 (613) 523-4004. 


Lifestyle Enrichment for Senior Adults (LESA)

 Lifestyle Enrichment for Senior Adults (LESA) is a substance abuse and problem gambling counselling service for seniors offered across the City of Ottawa. Support is provided for men and women aged 55 and older who are concerned about their alcohol or drug use or problem gambling. Services include community workshops; in-home visits; groups; outings; seniors’ problem gambling support line that is anonymous, confidential, and free. Call: +1 (613) 233-5430 or Toll free +1 (877) 795-8442.


Bereaved Families of Ontario – Ottawa Region

Peer Support and Support Programs. Call: +1 (613) 567-4278.


Geriatric Psychiatry Community Services of Ottawa

Maintains seniors in their home by managing psychiatric symptoms and challenging behaviours. Call: +1 (613) 562-9777.


Bruyère Memory Program

Diagnosis and treatment for patients with memory problems. Call: +1 (613) 562-6322.


Canadian Mental Health Association


Council on Aging

Community voice for Ottawa’s seniors- identifies and addresses issues that affect seniors in our community – advocacy, education, research, and planning.  Call: +1 (613) 789-3577, ext. 101.


Guide to Programs and Services for Seniors in Ontario

Find information on resources available for seniors in Ontario, including tax credits, health, caregiving, housing, driving and staying safe. Call: Toll-free: +1 (888) 910-1999


Family Law Information Centre (FLIC) – Ottawa

Address: 161 Elgin Street, 2nd Fl. Ottawa, ON K2P 2K1

Phone: 613-239-1274

Catchment: Clients near the Elgin St. Ottawa Courthouse


The Aphasia Centre of Ottawa

Address: 2081 Merivale Road, Suite 300, Ottawa, ON, Canada

Phone: 613-567-1119

March of Dimes (Bilingual)

March of Dimes Canada maximizes the independence, personal empowerment and community participation of people with disabilities to create a society inclusive of people with physical disabilities. They provide solutions, through service, advocacy and research, which further equal opportunity, self-sufficiency, dignity and quality of life

Address: 117 Centrepointe Drive, Suite 250, Ottawa, ON K2G 5X3

Phone: 613-596-3463

Toll-free: 1-877-695-7999

Fax: 613-596-5696

Canadian Mental Health Association – Ottawa (Bilingual)

CMHA branches across Canada provide a wide range of innovative services and supports to people who are experiencing mental illness and their families. These services are tailored to the needs and resources of the communities where they are based. One of the core goals of these services is to help people with mental illness develop the personal tools to lead meaningful and productive lives.

Address:  1355 Bank St #301, Ottawa, ON K1H 8K7

Phone: : (613) 737-7791


Crossroads Children’s Centre

Works with children under 12 years of age (and their families) struggling with severe emotional, behavioral and social difficulties. They specialize in behavioral problems such as aggression, impulsivity, poor social skills, anxiety, sadness, depression, fear, and suicidal thoughts.
They offer a wide range of services and will work with you to determine which one best fits your family’s needs. Many of which are provided right in your home. Other services are provided close to the home community, in the least restrictive setting possible, and are coordinated and delivered through linkages between service providers.

Address: 1755 Courtwood Crescent Ottawa, ON  K2C 3J2

Phone:  613-723-1623

Fax:  613-723-7393
Email: [email protected]


Family Services Ottawa (Bilingual)

Offer counselling and support services to anybody in Ottawa who needs it. No matter what it is that you’re dealing with, they are here to listen, all while offering a safe space. They will help you work through whatever is troubling you. Programs are run by counsellors who are highly skilled and trained in each service area. Family services staff and clients who have already benefited from services are also involved in making programs as helpful and successful as they are. We’re here.

Address: 312 Parkdale Ave, Ottawa, ON K1Y 4X5

Phone: (613) 725-3601

Email: [email protected]

The Royal (Bilingual)

The Royal is one of Canada’s foremost mental health care and academic health science centres. The mandate is to get more people living with mental illness into recovery faster. The Royal combines the delivery of specialized mental health care, advocacy, research and education to transform the lives of people with complex and treatment resistant mental illness.

Address: 1145 Carling Avenue Ottawa, Ontario K1Z 7K4

Phone: 613.722.6521

Toll free: 1.800.987.6424

Citizen Advocacy

Address: 312 Parkdale Ave, Ottawa, ON K1Y 4X5

Phone:  (613) 761-9522


Live Work Play

Address:  2197 Riverside Dr #300, Ottawa, ON K1H 7X3

Phone:  (613) 235-9550


Ottawa Independent Living Resource Centre

Address: 214 Montreal Rd #401, Vanier, ON K1L 8L8

Phone: (613) 236-2558

Lowertown Community resource centre

Address: 40 Cobourg St, Ottawa, ON K1N 8Z6

Phone: 613) 789-3930


Surrounding Area Community Resources

Rideau-Rockcliff community resource centre

Address: Unit 120, 225 Donald St, Ottawa, ON K1K 4B7

Phone: (613) 745-0073


Eastern Ottawa Resource Centre (Bilingual)

Address: 1980 Ogilvie Rd #215, Gloucester, ON K1J 9L3

Phone: (613) 741-6025


Mental Health & Addiction Regional Center – Hawkesbury and District General Hospital

Address: 1111 Ghislain St, Hawkesbury, ON K6A 3E5

Phone: (613) 632-1111


Cornwall Community Hospital: Adult Mental Health Services

Address: 850 McConnell Ave, Cornwall, ON K6H 4M3

Phone:  (613) 361-6363


Nepean Rideau Osgoode Community Resource Centre

Address: Emerald Plaza, 2nd Floor, Unit 240, 1547 Merivale Rd, Ottawa
Phone: 613-596-5626

Service Coordination for People with Developmental Disabilities (Bilingual)

Service Coordination for People with Developmental Disabilities (SCS) is the initial contact for individuals who have a developmental disability or autism in the Ottawa region. They help people find the supports and services in the community that are needed to assist them in their daily lives. One of their important goals is to empower families/individuals to make informed choices about the supports they seek.

Address: 200 – 150 Montreal Rd., Ottawa, ON   K1L 8H2
General e-mail: [email protected]
Telephone: 613-748-1788
TTY: 1-855-777-5787
Fax: 613-748-1018

Health by Meredith (Falls and Quality of Life)

100Plus (Remote Patient Monitoring Devices)

Abbeycare Group (The Abbeycare Alcohol Demotivator)

NVISION Eye Centers (Mental Health Effects of Vision Issues)